Avoid like the plague. My in-laws are stuck with a conservatory that they cannot use after 5 years of battling to get it completed. To name but a few problems with it: it leaks, the floor is not constructed properly and is cracked and damaged, the foundations were not dug anywhere near deep enough. An independent chartered surveyors report has said that it is not fit for purpose and is only suitable to be torn down. However in-laws are still battling to get the compensation they deserve after 5 years!! Dunraven not even willing to give them their money back. It's utterly disgusting that a company can get away with this in this day and age. AVOID!
We are delighted with our new conservatory. The project was extremely well managed from beginning to end. The project was completed in the time schedule given to us which was two weeks. the surveyor designed for us a be-spoke room, giving us lots of options. The work was carried out by craftsmen whose work was of a very high standard. They were at all times, pleasant, courteous and well mannered. We were kept informed at each stage of the project. The completed room is of a high standard. We could not be more happier.
It has given our home a great new dimension.
We were communicated with at all stages and staff seemed genuinely interested in ensuring we had good information and also arranged for us to visit another property to see a finished project before our work began.
Work began as scheduled, we were told 15-18 working days, weather permitting. There was a two day delay in the delivery of the bricks (our house has variegated brickwork) but building work was done in a timely fashion. A concealed drain (bit of a surprise all round) was modified so that access was not lost by building over it. That impressed us. When the brick and insulation work was complete, the structure team moved in. This was so efficiently organised. Everyone knew what they were doing, electricians, plumbers and asterers all turned up at the right point, the work proceeded very quickly and efficiently. We were impressed by the amount of insulation materials that were used. Also, we were consulted on an ongoing basis on decisions/practicalities such as positions of radiator, lights, plugs, aerial etc.
The various people who were working on our sunroom were lovely to talk to, polite but friendly and cracked on with the work throughout, despite the long drives involved to get to our house.
The build was completed in 16 working days, including the two days lost. Instructions/advice on care given, clearing up done and generally everything as we had hoped.
Since completion, other local people working on our kitchen/hall/bathroom (plumber, electrician, plasterer and tiler) have all complimented us on the quality and finish even though iwe haven't decorated yet.
We are very happy with the whole experience, so much so that w
Dunraven has recently fitted a lovely conservatory for us and gave our old lean to a revamp and they both look fabulous. The fitters were especially brilliant but all of the tradesmen that have helped to create these lovely new rooms for us have been so efficient and helpful. If we have had a problem we just made a phone call and it was resolved very quickly.
i have never had any problems with dunraven windows, i have used them 3 times over the last few years, my last renovation being my orangery and i will say i love it, it make such a difference to my house, so thank you Dunraven, im sure ill be using you in the future!
I have read some of the reviews on here and can only disagree from my experience.
The surveyor called back to me for further discussion at my request as I had a few thing to go back through that we had not thought about at the time of survey.
I can only say that I would recommend them. My windows and doors which they have just completed, are fitted to a high quality standard they may not be cheapest but you want the quality I believe?
On the day of fitting they protected your carpets and completed each session within a few hours. I was surprised how quick the fitting was. Very polite and helpful installers.
I had renewed my kitchen and bathroom and the tiling area around the windows was not the best. The new windows have now finished of these rooms perfectly.
I have had other work done with this company previously so I was a returning satisfied customer. If there are any issues they will call out to put right.
I had a conservatory fitted by Dunraven around 3 months ago and im very please with it, so far there's been no problems and I went for the self cleaning glass, and omg it works! its amazing! It was more expensive but id defiantly say to get it.I feel bad from all the bad reviews I've been reading, I was very sceptical but the product is really nice and yes they did ring a bit after I had the conservatory but I spoke to a very apologetic lady who rang me and I asked her to take me off their list cause im not ready for the windows to be changed yet... so far so good : )
Salesmen were very thoughtful about getting what we wanted, and getting it at a reasonable price. The job was completed in one day with no mess left to clean away and fantastic results!
Recently bought 6 windows from Dunraven, sales representative offered very good advice and windows were all fitted without any problems.